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Customer Pick Ups: What You Need to Know

One of our trucks with a shipmentYou’ve finally purchased that paint booth or lift for your business. You’ve decided that since you are close enough to Greensboro, North Carolina …. You will just pick up your order to save on shipping costs (plus, you want that extra $50 off that we’ll give you for picking it up.) We love customer pick ups.

We’re excited that you want to come visit us to pick up your order. We’re already looking forward to meeting you. But, before you come see us, make sure you have everything you’ll need to pickup your order and get on your way back home in a jiffy.

#1: MAKE SURE WE KNOW YOU’RE COMING. You can stop in and see us anytime during regular business hours, but if you are picking up an order, call before you come to allow us to get your equipment order ready for load up. If it’s a paint booth, we’ll need a little more time to verify that the booth will be completed by the date you would like to pick it up.

# 2: IDENTIFICATION. Upon arrival make sure that you have a form of identification, and stop at the front desk where our receptionist can verify your order. You’ll need to sign off on our customer pick-up form.

#3: PAYMENT. You may pay over the phone or you can plan to pay when you pickup your order. We accept cash, money orders and most major credit cards.

#4: SAY HELLO! We always want to put a face with a voice, so make sure that you ask for your sales rep so that we can thank you personally for purchasing from our company.

shipping departmentOur Shipping Department Would love to Load it Up for You!

#4: LOAD UP! You’ll be given instructions to pull up to our receiving dock where we will load you up. Make sure you bring the correct vehicle and straps to secure the equipment! If you don’t know what you will need, give us a call.

Patriot Equipment pickupIf you’re coming to pick up a lift, you will need to bring a trailer with straps to secure the equipment. We will be able to tell you how big the trailer needs to be if you call us first. For your safety, our lifts cannot be loaded onto a car, truck or SUV.

For picking up a paint booth, you will need to make sure you have a trailer, flatbed or box truck that will be able to handle the crate size and hold at least 5,000 lbs. Again, we will be happy to assist you in planning your pickup prior to coming.

Drive safe, we can’t wait to see you soon!

Powder coating offers brilliant white booths!

Powder coating is the fastest growing finishing technology in North America, representing over 10% of all industrial finishing applications. So what is a Powder Coated Finish?

Have you ever seen a really shiny and clean metal piece and wondered what type of paint it was? It was probably a powder coated finish, which is an advanced method of applying a protective finish to practically any type of metal. It’s a sprayed powder that is a mixture of finely ground particles of pigment and resin. Once sprayed, the item is ‘baked’ at a very high temperature to cure the smooth finish and leave it with a sleek and durable ‘skin’. Here’s an old filing cabinet that we powder coated yellow.

Powder Coated Finish: The Powder Coating process provides one of the most economical, longest lasting, and most color-durable finishes available for metal. Powder coated surfaces are more resistant to weather, chipping, scratching, fading, and wearing than other finishes. Powder coatings produce no drips, runs or sags. Edge coverage and coverage inside holes and nooks is exceptional. See the process from our Powder Coating production on this new blog. Continue reading Powder coating offers brilliant white booths!

How to determine if a make-up air system is required: It’s simple math

Anytime a paint booth is installed in a building, the amount of exhausted air must be a consideration.

For example, a booth exhausting 13,000 cubic feet per minute installed in a building measuring 50 x50 x 15 (37,500 cubic feet), the air will change every two minutes. This produces a negative pressure condition on the building that can cause safety issues. If the building is equipped with gas-fired unit heaters, the negative pressure condition can actually pull gas from the pilot valves and put raw gas into the room. NFPA-33 addresses this with a calculation.

NFPA-33 A.7.3 “If the volume of the room or building where the exhaust system is located is not at least equal to 20 times the volumetric capacity of the fans (three air changes per hour), then additional make-up air should be provided.”

Going back to the 13,000 cfm exhaust fan. 13,000 x 20 = 260,000 cubic feet. The room would have to be 110’ x 110’x 20’ (264,500 cubic feet).

The rule of thumb is to provide the same amount of air being exhausted with some adjustment in the unit to provide the customer with the proper pressure he requires. Some may want slightly more positive pressure while some may want a neutral pressure building.

Sure-Cure Air Makeup Unit
Sure-Cure Air Makeup Unit

Make-up air units can be placed outside or inside as long as the intake air is drawn from the outside. The control panels are mounted inside the building and can be interlocked to the paint booth to operate simultaneously. If you want more information on the Sure-Cure units from Standard Tools and Equipment, visit us online.

The ductwork is simple, the discharge duct should be equipped with a diffuser to help distribute air more evenly into the room.

If you have any questions, give us a call and we’ll gladly assist in determining if more makeup air is needed. 800-312-7488.

KNOW WHO YOU’RE DOING BUSINESS WITH

barneyOne of the benefits that the Internet has brought with it is the ability to find almost anything that you’re looking for from the comfort of your computer. No longer is location a barrier to doing business. Let me give you an example. Do you remember that big purple dinosaur from the 90’s, Barney?  Say you’re throwing a Barney birthday party for your soon-to-be-three year old, no longer do you have to drive to a zillion stores to see who carries supplies from that popular children show from 25 years ago. Now, you can hop on Amazon or Ebay, check out partycity.com or scoot over to Walmart’s site to order custom banners, posters, balloons and table clothes that have the big purple Dino on it. Within an hour, you can be done. Some of these products come from China (the Dinosaur is popular over there), some come from personal collections, and some are sold exclusively online for those searching for the hard-to-find supplies. Some of the sites you may choose to order from because you know of their business (everyone knows Walmart) and are familiar with them. But what if you have never heard of them or have no idea who they are? Would you still choose to do business with them? It’s hard to determine how genuine a business is when you are simply looking at their web site. When you are looking for a paint booth, you are looking at a large investment… not just some balloons or party décor. How can you decide if the company you’re looking at online is a legitimate business that will provide you a quality booth?

Here are some signs that you may want to pay attention to when shopping online.

Remember that anyone can get a web site and pay to show up on Google. Here are some results for “Paint booth” on Google.

NC paint booth Google search resultsA nice web site may be a good sign, but what is contained within that web site is even more important. Don’t be swayed with how “nice” a site is… but for the information they provide about themselves. When you search for a product on Google, remember that anyone can pay to show up in the ads … the one’s who show up in the organic results are the ones that are there because of the content they provide as well as the record they have proven to Google.

THERE IS NO PHYSICAL ADDRESS LISTED

This is a big giveaway that it is a company you may not want to do business with. When ordering anything online, it’s important to find out that it is a legitimate business before you give them payment information. If the company does not freely provide their location (actual address), business history and how their booths are made (and where they are made)…. I would go with a more established organization. Get a physical address and Google Image the map of it. A PO Box is not a physical address.  FYI- When you Google our address, this is what you see, our office and plant facilities…. with an actual brick-and-mortar location and cars in the parking lot.

4810 Clover Rd. MapquestA companies web site should include: where their booths are manufactured, where their booths are shiDistribution centerspped from, who is makes the booths, how long the business has been making booths, how many employees they have, etc.

Some competitors list several states that they have “locations” in… but in reality they are a distributor of a company that have storage warehouses in those locations. Some of these companies do not have any kind of brick-and-mortar location, although they present themselves to.

If you are shopping on a site like eBay or Amazon, make certain you know the company you are purchasing it from.

about us video captureNO PRESENCE ON SOCIAL MEDIA

Can you find their basic web site but nothing else? No Facebook page or YouTube account. No blogs to read. Remember that anyone can set up a basic web site, that doesn’t mean they are a legitimate business. Find a company that constantly posts blogs with useful information, post photos of client’s products and testimonials. Companies should be utilizing as many avenues as possible to tell you about their company and products. If not, perhaps you should ask, “why?”

FEEDBACK + REVIEWS

Every company has their share of upset customers, but if all you find online are customers that are complaining about their experience with a company…. It should be a red flag. You should be able to see both positive and some negative comments when you look at their reviews or scan their social pages.

PHOTOS OF ACTUAL PRODUCTS One of our paint booths with a car

We all want to see what the finished product looks like. Look for customer photos on their site or on their Facebook page. Drawings are the industry norm, but their social pages and blogs should provide images of what their booths look like after installation.

TYPOS AND ERRORS ON SITE 

Are there misspelled words or errors in the formatting? For example, instead of “14’W x 10’H x 24’D” does it read “14’0?wid? x 10’0?hi?gh x 24’0?deep”?

These are signs that the business is:

a)     Copying and pasting the information from somewhere else.
b)    Doesn’t take the time to really proof their site for accuracy. Make sure you do business with a company that pays attention to the details.
c)     English isn’t their first language, so perhaps they are located elsewhere.

WHO THEY ARE Our funny Holiday picture

You should know whom you’re doing business with. Can you easily find a name, or photo, of someone at the company, or the CEO? Are there photos of the employees posted on their Facebook? Are there email addresses or direct phone numbers? Is there an “About Us” portion of their site that tells you their mission and why they are passionate about what they do? All of these little details add up to give you the information you need to make an informed decision on whom you are doing business with.

We thank you for your trust and your business!

MANIFOLDING SPRAY BOOTH DUCTWORK AND IMPROPER AIRFLOW

Spray booth exhaust ductwork

In this photo, an installer has chosen to manifold three spray booth exhaust duct runs. (A manifold is a pipe or chamber branching into several openings.)

This layout probably looked great on paper and reduced the number of roof penetrations from three to just one.

Reality is such as nasty teacher.   The static pressure (resistance to the flow of air) was greater in the top portion of the ductwork than in the spray booths.  The ductwork downstream from the manifold point (above the joints) should be much larger than what is in the photo.   The air ventilated out of one booth actually flows into its neighbor.

Our booths are designed to meet specific airflow needs and we design them with ductwork. The spray booths in the photo were designed to have individual exhaust ductwork runs; they were not installed according to the design or instructions provided by Standard Tools.

Manifolding of exhaust ductwork is allowed by NFPA-33 only if devices exist in the ductwork that detect improper airflow.  The static pressure within the spray booth will change as the overspray builds up in the exhaust filters and as the obstruction within the booth changes (based on size and shape of parts in the spray booth).  This can be very technical and overly-complex.  The simple rule, and what Standard Tools recommends, is no manifolding of exhaust ductwork.  Keeping ductwork simple is the least expensive and best performing strategy in the long run. We suggest that you install your booth, and your ductwork, according to our recommendations to ensure proper airflow within your booth.

A Bigger State-Of-The-Art Air Makeup Unit

Leading North Carolina paint booth manufacturer announces the big brother to their Sure-Cure® Air Makeup Unit Line

SureCure26K-500February 20, 2015 – GREENSBORO, N.C.—Standard Tools and Equipment Co. has been designing and manufacturing paint spray booths since 1997 and has built over 18,000 paint spray booths. In October of 2013, the company announced the release of their own air makeup unit (AMU), the Sure-Cure® AMU Ignite, available in 10K – 14K CFM with ETL certification.

Standard Tools and Equipment began 2015 with the release of the Ignite’s big brother, the Sure-Cure® AMU Inferno. Available in 17K – 26K CFM, it is also ETL certified and available for larger paint booths and truck booths.

Both units are designed, manufactured and sold by Standard Tools and Equipmen­­t from the Greensboro, North Carolina plant.

“The launch of the Sure-Cure AMU Ignite in 2013 was successful, we were selling units before we even announced the development. We got such positive feedback from our customers on our unit and our shipping times, that we got right to work designing the larger unit,” said Standard Tools and Equipment Co. CEO Michael Kestler.  “We continue to offer products to our customers that meet our high standards of excellence at an affordable price. Our AMU line provides them a safe and reliable unit with all the bells and whistles included in the marketed price. With the addition of the Inferno unit, we can provide a unit for any size booth they may have.”

One of the gaps in the market that the company noticed was the extremely long production times in ordering an AMU. We could design, customize, build and ship a paint booth in less than 10 days but our customers were waiting months for their air makeup units, which were sourced out at the time.

After some research, Standard Tools and Equipment decided that they wanted to start developing their own units. They were determined to make their air makeup units safer and quicker …  to meet the needs of their customer.

“We have built an extraordinary unit that can be built to the customer’s specifications, and shipped within just 2-3 weeks,” John Mauney, Director of Manufacturing at Standard Tools and Equipment Co. “We’re offering our customers the opportunity to be up and running quicker. We understand that they have a business to run and we want to help them do that.”

For Standard Tools and Equipment, that’s exactly how they began to make paint booths back in 1997. “We noticed a major need and as a player in the industry for many years, we already had all the right components to meet that need,” Kestler said.  “We have used our experience to develop over 18,000 booths that are unsurpassed in performance and value for our customers.”

As one of the largest Paint Booth manufacturers in the United States, Standard Tools and Equipment Company pulled together everything they had learned over the last 15+ years to develop air makeup units. Safety was important as the company started to plan out how their unit would be different than others on the market. Many safety features complete this AMU, including flame failure reset, multi-service disconnect and a low-flame auto setting at the loss of power. Their units are designed to be the safest available on the market today.

For more information on the Sure-Cure AMU products, visit https://www.paint-booths.com/category/paint-booth-air-make-up-units.html

Baby Its Cold Outside!! — Air Makeup Units

A favorite song of the winter holidays is ‘Baby, Its Cold Outside’.  The crooners of the 1960s like Dean Martin, Andy Williams and Ann-Margret make this a fun song to hear.  The fellow in this song reminds his girl of all of the problems of a cold winter night as she keeps trying to talk herself into leaving.

As we are bracing for this “Arctic Blast” about to hit us on the East Coast, we’re thinking of all those painters that have to open the building doors when the spray booth is used … and Baby, Its Cold Inside Too!!

At Standard Tools, we make heated air makeup units that can be added to your current system.  Spray booths with intake plenums (or intake canopies) can be directly ducted to our Sure-Cure AMU system. Cross-flow or open-face booths can be supplied with Sure-Cure AMU systems designed to put heated air right into the building.

  • The Sure-Cure direct-gas-fired units can be heated with liquid propane or natural gas.
  • The units are ETL-listed to USA and Canadian safety standards and are designed to provide tempered air (for spraying) and up to 160-F for curing.
  • When ordering your unit, there are many options about power, layout and orientation.
  • Systems are available from 10,000 cfm to 26,000 cfm.
  • We offer ducting components and wiring harnesses.

The best part is that your unit can be built to your specifications and ready to ship to your facility in just a few weeks.

Stop opening the building doors to bring in the freezing air.  OSHA requires a permanent spray area to be at least 65-F.  Most coatings do not work well at colder temperatures, which can lead to poor quality and poor productivity.

Visit our website or call our Sales team for more information.

Paint Booth Installer: A Testimonial

Everyone who has been around Standard Tools long enough has heard us say over and over, our booths are so easy to install…. they are designed to be installed by the end user! This saves our customers thousands of dollars. It just takes 2-3 guys a couple days.  That’s right, most of our customer’s install their own booths.

However, if you would like to have a booth professionally installed…. we have a network of installers all over the United States and Canada that we can refer you to.

Here’s one of our Installers, Willie, who has installed thousands of booths — all different make and models — and why he would buy a booth from Standard Tools.

 

Calling All Customers …. We Want Your …. PRODUCT PHOTOS


One of our Paint Booths

I have heard the phrase imitation is the sincerest form of flattery many times throughout my life thus far. Today, I spoke with a new customer, who had reached out to us for pricing on a new spray booth for his growing business. He mentioned in our conversation that he had a buddy down the road who bought one from us years ago and was thrilled with it. Based on this word-of-mouth testimony from one buddy to another, this guy did not even bother to look anywhere else … he just picked up the phone and called us. Word-of-mouth is a pretty sincere form of flattery too…. and we want more of it. Read on to see how you can help.Retro Paint_SD1000_4

Testimonials are the best form of advertising to us at Standard Tools. What better way to decide on what product to buy than to read how much others love it? Now, I understand that price plays a big role in a person’s decision when it comes to buying equipment…  but if your buddy has one and he is thrilled with it… is price alone really the deciding factor? Something to think about anyway.

If imitation is the sincerest form of flattery and testimonials are the best form of promotion, then a product photo of the equipment in use in a shop are the best way for us to show off our products. Who doesn’t love to see some equipment being used? (Most of the time, the photos also have some pretty cool cars to show off as well).

If you have a piece of our equipment in your shop and you want to share a photo with us, along with a brief testimonial, we would love for you to send it our way so we can share on our social media sites!

If your photo is used, we will send you a great big thank you and a little surprise for giving us your time, testimonial and photo. So, if you have a paint booth, automotive lift, frame machine or tire equipment … send it to us.SDD WHITE INSIDE

Here are the details to include in your email to Katm@standardtool.com

Subject Line: Customer Testimonial

Your Name and Business Name
Your City and State
Product You Have?
What do you use it for?
Why Do You Like It?
Would You Recommend it? Why or Why Not?

Please make sure that any junk or trash is removed prior to taking the photo, it helps make a better photo.  That’s it!

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